This agreement represents the complete agreement and understanding between RSA TELECOMS (the “Provider”) and the account holder,(“the user”) and supersedes any other written or oral agreement. Upon notice published on-line via Provider services, Provider may modify these terms and conditions, amplify them, and/or modify the prices, as well as discontinue or change services offered.If you do not agree to these terms and conditions, please notify our billing department at [info@rsatel.co.za] so we can initiate a closure of your account. USE OF YOUR ACCOUNT shall constitute your approval. 1. Subject to the provisions hereof, the account will be opened upon reception of payment, together with this contract, and repeated in each successive billable period thereafter at the then applicable prevailing rates and charges, unless written notice of cancellation is received from User at least [30] days prior to the beginning of the next billable period. 2. Charges for “billable period rate” services are payable prior to the beginning of each period. Failure to pay in no way relieves the user’s obligations to make full payment. User hereby agrees to pay any and all attorney fees, court costs, and related expenses incurred by Provider in the collection of any amount due it. 3. Provider may, with [14] days’ written notice, amend the rates and or charges for any future server usage and/or services. 4. User agrees to use all Provider services and facilities User’s own risk. Provider specifically disclaims all warranties of merchantability and fitness for a particular purpose. In no event shall Provider be liable for any loss, or data, or other damages the client or the client’s Users may suffer. This includes loss of data resulting from delays, non-deliveries, miss-deliveries, or service interruptions caused by its own negligence, subscriber’s errors or omissions, or due to the fault of third parties. User agrees to protect, defend, hold harmless and expeditiously indemnify Provider and its agents and service providers against any and all liability, claim, damage, loss of expense arising from claims of libel, unfair competition, unfair trademarks, trade names or patents, violations of rights and privacy and infringement of copyrights and property resulting from User’s use of Provider services. 5. User is solely responsible for securing User’s username and password. User is solely responsible for changing User’s password as required to assure secure access to User’s account. 6. Provider accounts cannot be transferred or used by anyone other than the subscriber. Users may not sell, lease, rent or assign the connection or parts of the connection to any party not named in this policy. User may allow FTP access to its server and host web sites for its Users without violating this policy. Network bandwidth charges in excess of allocated amount will be assessed from access log reports generated by the HTTPD server. 7. Provider reserves the right to cancel any account, at any time, without notice, for any reason Provider considers appropriate. In case of cancellation, unused fees may be returned to the subscriber on a pro rata basis. Subscriber must notify Provider in writing to cancel service. Fees for set-up and the first quarter’s service are not refundable. 8. User shall ensure that its use of Provider’s network services shall not disrupt Provider, its agents, service providers and/or its associated networks or equipment forming part of the systems. Users shall not transmit any communication where the meaning of the message, or its transmission or distribution, would violate any applicable law or regulation or would likely be offensive to the recipient thereof. No message may be mass distributed, “broadcast,” or otherwise sent on an intrusive basis to any Provider user or to any directly or indirectly attached network. Use of Provider’s connection in a manner that is disruptive, damaging, unlawful, offensive, or intrusive as determined by Provider shall be considered a breach of this policy and may result in cancellation of service. Use of the e-mail system to send unsolicited e-mail or UseNet postings is specifically not allowed from any Provider account. At Provider’s discretion, access to Provider’s Internet Account or agent for Provider’s Internet Account may be revoked at any time for abusive conduct on the system and/or the Internet and its resources as a whole. Provider and its officers are deemed as authority to define abusive conduct to the system, and definitions may periodically change or be amended to previous ones. 9. User is solely responsible for usage of Provider’s Services and any statement User makes on Provider’s system may be deemed a “publication” of the information entered. Acknowledging the foregoing, User specifically agrees not to use Provider’s service in any manner that is illegal, libellous, or against any Provider policy. Services provided to the User by Provider may only be used for lawful purposes. Transmission or publication of any information, data or material in violation of any federal or provincial regulation or law is prohibited. This includes, but is not limited to, material protected by copyright, trade mark, trade secret, patent, statutory common law, other statute, or proprietary interest of others or contain anything libellous, or any threatening material or obscene material. Provider reserves the right remove any and all materials which infringe these restrictions. Such materials will be removed at any time upon receiving a complaint and or notice of copyright infringement. 10. This is a 24 months contract. Payments shall be made quarterly, or annually as indicated in the purchase agreement information. Provider also reserves the right to cancel any services/account without notice for reasons it sees as fit and just. Accounts cannot be cancelled by the User during the contract’s duration. 11. The billable service period begins on the date the services indicated in this agreement become available to User. 12. Use of other organizations’ networks or computing resources is subject to their respective permission and usage policies. 13. Use of these services will involve listing User’s participation in relevant directories, and User expressly grants permission for such listings. 14. Any additional Extension will cost [R65.00pm] and if an [IP phone] is also supplied with the extension then a total of [R165.00pm] will be added on this contract. 15. (a) All products belongs to the provider not unless stated otherwise. (b) Client shall be liable for any physical damage, loss, theft that may arise at client premises. (c) Product installed at client’s premises. 16. No username and password shall be given to a client to access any router; any changes can be done remotely by our support team telephonically or via an authorised email. 17. Only authorised email/personnel can send a change request to our support team via email or telephonically. 18. This is an uncapped/ unlimited 4Mbps download and 2Mbps upload internet connectivity 19. With free activation fee. 20. Any additional equipment added by client, shall be added to this contract in a form of amendment and this contract will continue. (e.g. add 1 phone after 6 months, your remaining contract term will be 18 months). 21. Any additional branch will be done on a separate contract but one account number. 22. Power surge will void warranty of equipment and a user shall be liable for the equipment replacement. 23. All the equipment installed at the client’s premises belongs to service provider. 24. Should the client wish to cancel their service, then they have to pay for the remaining payments of the contract. 25. Invoice due date should be taken to consideration as ignoring them will lead to suspension. 26. A re-connection fee of 15% will apply once your service has gone to suspension. 27. Initiate and sign all pages. 28. By signing this contract means that you agree to our terms and conditions.